At Bizsentials, we are committed to providing high-quality services and ensuring customer satisfaction. Our refund and return policy outlines the terms and conditions for requesting refunds or resolving issues. Please read the following carefully before making a purchase or availing of our services.
We offer refunds under the following circumstances:
Service Not Delivered
If a service or deliverable has not been provided within the agreed timeframe, you are eligible for a refund upon request.
Non-Satisfactory Outcome
In cases where the delivered work does not meet the agreed-upon scope or expectations, we will assess the situation and either revise the work or issue a partial or full refund.
Technical Issues
If technical issues on our part prevent the successful delivery of your product or service, you may qualify for a refund.
Refunds will not be issued in the following situations:
To request a refund, follow these steps:
Submit a Refund Request
Send an email to support@bizsentials.com with the subject line “Refund Request.” Include your order number, detailed reasons for your request, and any supporting evidence.
Evaluation of Request
Our team will review your request and may contact you for further clarification or resolution options.
Resolution
Once your refund request is approved, we will process the refund within 7–10 business days. Refunds will be issued to the original payment method used during the purchase.
In most cases, we aim to address any concerns by offering revisions or alternative solutions before issuing refunds. This ensures we meet your needs while upholding our commitment to quality service.
For downloadable or physical DIY Starter Kits, returns or exchanges are not permitted once the product has been accessed or delivered. If the product is defective or incomplete, please contact us for resolution.
If you have any questions or concerns about our refund and return policy, please reach out to us at:
